Accessibility

Casa Fernando Pessoa has opened new doors and is now more accessible. We will continue to work to ensure the best conditions of accessibility.

At the entrance to Casa Fernando Pessoa, there is a public parking space reserved for disabled persons (available on weekdays from 09:00 to 18:00).

The main entrance to the building is now through the gate of number 18, where there are no stairs or steps. Access is now possible via a ramp, with landings where you can rest on your way up or down.

Most of our team members have been given training for welcoming and attending to people with special needs.

The building has a lift and an accessible toilet for disabled persons. We also have a wheelchair in the reception that is available for use whenever necessary.

The circulation areas, including the exhibition spaces, have tactile walking surfaces. In the exhibition, information is provided in braille and other tactile materials.

Interpretation is provided in Portuguese Sign Language in the exhibition’s audio-visual features.

We have a regular programme of visits with audio description and interpretation in Portuguese Sign Language – and we are available to make our services even better for the deaf community.

We also provide Pictographic Guide (the images subtitles are in portuguese, but you can ask the museum's mediation team for support) and Sensory Map to support the visit.

Two Sensory Backpacks are also available at the ticket office for visitors who want to request them. They are useful for neurodivergent people or other people who benefit from this type of resources, such as people with anxiety disorder. The backpacks are equipped with materials to support sensory regulation in two versions: children and adults (both images have portuguese subtitles, but during the visit you can ask the museum's mediation team for support). 

If you have any doubts or questions, please contact us at info@casafernandopessoa.pt